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SMS Privacy Policy & Terms of Service

Last updated: August 1, 2026

This SMS Privacy Policy & Terms of Service ("SMS Terms") describes how Realty ONE Group West ("ROG West," "we," "us") uses text messaging (SMS/MMS) to communicate with agents, prospective agents, and other individuals who provide us a mobile number through joinrogwest.com, our forms, or in person. These SMS Terms supplement our Privacy Policy and Terms of Service.

Consent to receive messages

By submitting your mobile phone number through any ROG West form, or by texting us first, you agree to receive text messages from Realty ONE Group West and its authorized representatives at the number provided, including messages sent using an automatic telephone dialing system. Consent to receive marketing text messages is not a condition of joining ROG West or of purchasing any product or service.

Types of messages you may receive

  • Responses and follow-up regarding your inquiry about joining ROG West
  • Information about our offices, commission plans, onboarding, and paperwork
  • Invitations and reminders for training classes, workshops, and company events
  • Operational and account-related notifications
  • Occasional promotional or recruiting messages

Message frequency

Message frequency varies based on your interaction with us. You may receive a small number of messages when you first inquire, and periodic messages thereafter. We do not guarantee a fixed number of messages per month.

Message and data rates

Message and data rates may apply. Your mobile carrier's standard messaging and data charges will apply to each message sent or received. Contact your wireless provider for details about your plan. Carriers are not liable for delayed or undelivered messages.

How to opt out (STOP)

You may cancel text messages at any time by replying STOP to any message you receive from us. After you send STOP, we will send one confirmation message and will not send further texts unless you opt back in. To rejoin, reply START or submit a new form on our site.

How to get help (HELP)

For help at any time, reply HELP to any message, call us at (833) 588-0111, or email info@rogwest.com.

Supported carriers

Our messaging is supported by major U.S. carriers, including AT&T, Verizon Wireless, T-Mobile, Sprint, U.S. Cellular, Boost, MetroPCS, Cricket, and others. Carriers are not liable for delayed or undelivered messages.

Mobile information and privacy

We collect your mobile number, the content of messages you send us, and delivery metadata in order to provide the communications described above. No mobile information will be sold or shared with third parties or affiliates for marketing or promotional purposes. Information may be shared with subcontractors and service providers (such as our CRM and messaging platform) solely to support the delivery of these messages; those providers are prohibited from using your mobile information for any other purpose. Text messaging originator opt-in data and consent are not shared with any third party for marketing purposes.

All other collection and use of your personal information is governed by our Privacy Policy.

Your privacy rights

You may request access to, correction of, or deletion of the mobile information we hold about you by contacting us at the phone number or email address below. Depending on your state of residence, you may have additional rights under applicable privacy laws.

Changes to these SMS Terms

We may update these SMS Terms from time to time. The "Last updated" date above reflects the most recent revision. Continued participation in our messaging program after changes take effect constitutes acceptance of the updated SMS Terms.

Contact us

Realty ONE Group West · (833) 588-0111 · info@rogwest.com